HCM City moves to better serve tourists
Vice Chairman of the Ho Chi Minh City People’s Committee Le Manh Ha has allowed the Department of Culture, Sports and Tourism to coordinate relevant agencies to operate tourist information directory enquiries (number 1087) on a trial basis for two months.
Calling 1087, tourists will be supplied with information and answers for their questions about tourism in the City. The line is open 24/7, using Vietnamese and English.
The line also provides information on travel security (which is in coordination with the hot line of the mobile police,) information on tourism policy, tourism products, business travel, and others.
According to the HCM City Department of Culture, Sports and Tourism, this will be also an effective tool for implementing tourism promotion in the city.
The city authorities have also required the Department of Information and Communications in collaboration with relevant agencies to develop information systems and travel information stations throughout the country.
Robbery and fraud against tourists has been on the rise in HCM City, affecting the reputation of the tourism industry and the image of the city.
The local Department of Foreign Affairs received 222 complaints relating to robbery and home burglaries lodged by foreigners while HCM City police recorded 117 cases related to foreigners, mainly robbery in 2012.
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